Book a Consultation at Parlour Hair Enhancements
We’re so excited that you’re considering Parlour Hair Enhancements! All new clients and new installs begin with a consultation, virtual or in-person, and our initial pre-screening is the first step in what we hope will be a truly transformative experience. Hair models used for training purposes are also required to start with a pre-screening followed by a consultation.
Step 1: Submit a Pre-Screening Form
Your responses on this form help us understand your unique needs and ensure we’re fully prepared for your consultation. We take the health and integrity of your hair seriously, so please answer each question thoughtfully.
Pre-Screening Form for Extensions
Step 2: We Get You Scheduled
After we review your pre-screening and determine that you’re a good candidate for either hair extensions or hair replacement using one of the methods we offer, we will contact you within 24 hours, except on Sundays or during holidays. If you do not receive a message, feel free to text us at (734) 673-2728.
Step 3: Your Consultation
At Parlour, all of our consultations are done by the owner Jacob Burger aka TheWeftNerd. Jacob likes to meet each and every guest to help you choose hair and discuss your overall goals. No matter who does your installation, it will be curated to your needs.
We make our hair extensions in-house so we conduct a thorough and customized consultation to ensure that your hair extensions will be an exact match in color, texture, and density.
Consultations can be conducted in person at our salon or virtually and last about 30 minutes. Consultation are $100.
“At Parlour, your scalp and natural hair always come first—because no look is worth compromising your hair’s health.”
Jacob Burger, The Weft Nerd, Owner of Parlour Hair Extensions
Option 1: In Person Consultation
In person consultations are the best option if you are looking to book with any stylist.
When we see your hair in person, we can match your color, density, and texture. Once we select which stylist that best suits your needs, we can give you an exact quote for the service.
Coming in person allows us to create a plan and give you the best possible results. We customize every hair extension ourselves, the team needs time to do that. Often next day or same day installations can be provided upon request, please let us know before you consult if that is the case.
Consultation: $100, payment collected when scheduling.
Option 2: Virtual Consultation
A virtual consultation is very effective for our clients traveling from outside the city. In fact, more than half of our clients consult virtually. Almost all of Jacob's clients start with a virtual consultation.
The virtual consultations can be difficult when seeing staff members other than Jacob. Jacob has a unique background and has done hundreds of consultations. He also has a dedicated assistant who can help make changes during your installation if needed.
Consultation: $100, payment collected when scheduling.
Installation
When you're ready to move ahead, we'll collect a deposit, book your installation date, and get busy prepping your hair for the big day.
We pride ourselves on a quick turn around. A same day, week, or month appointment will always be available with someone.
We may be able to shorten any timeline but a rush fee may apply. Expedited appointments usually mean someone is working overtime or giving up a day off.
Frequently Asked Questions
About Our Consultations
How long is a hair consultation?
«Hair extension consultations last about 30 minutes.
Hair loss consultations last about an hour.
Virtual vs In person consult, which should I choose?
«A virtual consultation is for anyone interested in consulting with Jacob, our Owner. With a decade of experience, dedicated staff, and thousands of installations under his belt, there is no reason to require an in person consultation. When he sees you the day of your install, he can match and make any necessary changes. With this level expertise comes a higher price point.
An in person consult is best for those interested in seeing another staff member, a sooner date, or lower price point. Jacob will still white glove your consultation and choose the hair for your installation, he just won't be the one doing the installation. An in person consult gives the stylist a chance to prepare for your appointment and results in an extremely high-rated client experience.
Why do you charge a consultation fee?
«At Parlour, consultations are considered paid appointments. Rather than a quick sales pitch, you’ll meet one-on-one with Jacob, known nationally as The Weft Nerd, for a thorough, advice-filled session. You’ll receive a personalized evaluation of your hair, color/texture matching, an honest recommendation of what will (and won’t) work for you, and a detailed quote with no pressure to book. Jacob conducts all consultations and pulls from a decade of experience to ensure the hair and the stylist you are paired result in a seamless installation and a beautiful result. This level of expertise comes with a price of $100 for up to 30 minutes.
From consultation to installation, how long does it take?
«From your first consultation to having your new hair installed, the process typically takes about a month. Need it sooner? We can often expedite and complete everything within a week, depending on scheduling. Please note that a rush fee may apply, as this requires our team to adjust schedules and work additional hours to make it happen.
Is there a long wait to order the hair?
«We keep a lot of hair in stock, so you likely won’t need to wait for a custom order. In fact, we stock so many colors and textures, no one in Philadelphia has this selection. Custom orders can be accommodated and the turnaround time will depend on the type of hair and where we are sourcing it.
What if I can't come to the salon for a consultation, but I really want to see another staff member?
«If you want to have your extensions installed by anyone other than Jacob, you'll need to come in to the salon for a consultation. We realize that for those traveling a great distance, this can pose a logistical challenge. So here's what we can do. We will do a virtual consultation initially but you should plan to arrive in Philadelphia the day before your install. We'll have you come in to the salon and meet with Jacob (he does all the consultations) so that we can get an exact color match and prep your extensions for the following day.
How do I prepare for my extensions consultation?
«On the day of your consultation, whether we are seeing you in person or virtually, please wear your hair in the texture you wish to match.
About Our Salon
Is a deposit required to book an appointment?
«Yes, a deposit is required on all services.
What is your tipping policy?
«We appreciate that you are inquiry about tipping. Please follow these guidelines.
- Jacob does NOT accept tips.
- Tipping is not expected for the other stylists with the exception of hair models
While hair model appointments are offered at a reduced rate to support stylist education and training, they simply cover the salon’s expenses. If you’d like to show appreciation for your stylist-in-training, tips are always welcomed.
What payment methods do you accept?
«We accept cash, Zelle and major credit/debit cards including American Express. Please note that credit card payments are subject to processing fees set by the issuer. To avoid paying the extra processing fee, which varies depending on the bank/network, please pay with cash.
Why do you charge a consultation fee?
«At Parlour, consultations are considered paid appointments. Rather than a quick sales pitch, you’ll meet one-on-one with Jacob, known nationally as The Weft Nerd, for a thorough, advice-filled session. You’ll receive a personalized evaluation of your hair, color/texture matching, an honest recommendation of what will (and won’t) work for you, and a detailed quote with no pressure to book. Jacob conducts all consultations and pulls from a decade of experience to ensure the hair and the stylist you are paired result in a seamless installation and a beautiful result. This level of expertise comes with a price of $100 for up to 30 minutes.
What are your hours of operation?
«We are open 7 days a week from 10 am to 6 pm. Individual stylist hours may vary. Jacob's personal hours are Tuesday-Thursday 11:00 am-8:00 pm, Fridays 11:00 am-6 pm.
Consultations are typically held on Tuesdays but can be accommodated other days upon request.
We believe in creating a healthy work-life balance for our team so that we can give our best to every client. For that reason, we have “quiet hours” and do not respond to calls, texts, or messages after 6:00 PM or on Sundays. If you reach out during those times, we’ll get back to you the next business day. This also applies to all bank and major holidays.
The salon closes between Christmas Eve and New Year's Day every year. The exact dates will vary based on when the holidays fall but generally speaking, we close from December 23 to January 2nd.
If you are interested in an appointment outside of our regular salon hours or on a holiday, we can usually accommodate with enough notice but these appointments are subject to a higher fee.